Brandyy Privacy Policy

Last updated: 23 October 2026

Brandyy ("we", "us") runs the Brandyy marketplace at https://brandyy.shop and the Brandyy mobile apps for Android and iOS. This policy explains what personal data we collect, why, who we share it with, and how you can control or delete it. We process data in line with Egypt's Personal Data Protection Law (Law No. 151 of 2020).

Data controller: Mazen Hegazy, trading as Brandyy, Cairo, Egypt. Contact: support@brandyy.shop

1. What we collect

Account details: name, email, phone and password (stored hashed). Collected when you create an account or edit your profile, to run your account, sign you in and send order updates.
Delivery addresses: collected when you add an address or check out, to deliver your orders.
Orders and order history: collected when you place an order, for fulfilment, returns, support and legal records.
Manual payment details: for InstaPay or Vodafone Cash, the sender number or InstaPay address, transaction reference and the receipt screenshot you upload, used to verify your payment.
Card payments: only on the website, through licensed payment providers. We never see or store full card numbers.
Photos you upload: profile photo, product photos (sellers) and payment receipts, shown only where you put them.
Reviews and product questions: shown publicly on product pages when you post them.
Push notification token: stored when you allow notifications in the app, to send order and account notifications.
Seller information: store name, pickup address and phone, bank or payout details and tax number, collected when you apply to sell, to run your store and pay you.
Affiliate information: referral code and payout method, collected when you join the affiliate programme, to track and pay commissions.
Crash and error reports: collected automatically if the app or site fails, to fix bugs. They don't include the content of your payments.
Website only: cookies and, if enabled, analytics, to keep you signed in and measure site use.

The mobile app does not collect your precise location, contacts, microphone audio or advertising ID, and it shows no ads.

2. Who we share it with

Sellers receive what they need to fulfil your order: your name, delivery address, phone and the items ordered.
Couriers receive your name, address and phone to deliver.
Service providers that process data for us: hosting, image storage (Vercel Blob or Cloudinary), email delivery (Resend), push notifications (Expo, Google Firebase Cloud Messaging and Apple Push Notification service), crash reporting (Sentry) and payment providers for website card payments. They may only use it to provide their service to us.
Authorities, when the law requires it.

We do not sell your personal data.

3. How long we keep it

We keep your account data while your account is active. Order and payment records are kept for as long as Egyptian tax and commercial law requires (up to 7 years), even after account deletion, but are detached from your name and contact details.

4. Your rights and choices

You can view and update your profile in the app (Account, then Edit profile) or on the website. You can turn off notifications in your phone's settings at any time. To get a copy of your data, correct it or object to its use, email support@brandyy.shop.

5. Deleting your account

In the app: Account, then Delete account (sellers and affiliates: More, then Delete account).
On the web: sign in and go to https://brandyy.shop/delete-account
By email: write to support@brandyy.shop from your account's email address.

Deletion removes your profile, addresses, saved items, notifications, push tokens, sign-in sessions, payout details and uploaded receipts, and anonymises your reviews and past orders. Order records needed for legal reasons are kept without your contact details.

6. Security

Data is sent over encrypted connections (HTTPS). Passwords are stored hashed. Access to personal data is limited to the people and providers who need it.

7. Children

Brandyy is not intended for anyone under 18, and we do not knowingly collect children's data.

8. Changes

If we change this policy we will update the date above and, for significant changes, tell you in the app or by email.

9. Contact

Mazen Hegazy, trading as Brandyy, Cairo, Egypt. Email: support@brandyy.shop